Frequently Asked Pharmacy Questions

+ What are the hours of operation?

Monday-Friday: 6:00 AM-8:00 PM
Saturday: 7:00 AM-12:00 PM


+ Who is eligible to use the pharmacy?

The Associate Family Pharmacy is open to Associates and their spouses and dependent children age two and older who are enrolled in a BMW health care plan for medical, dental, and vision coverage.


+ How do I contact the pharmacy?

866-817-0411 (toll-free)
864-801-0499 (fax)

If you are experiencing a medical emergency please call 9-1-1.


+ Where is the Associate Family Pharmacy located?

The Associate Family Health Center and Pharmacy are located at 415 Brockman-McClimon Road, Greer, SC 29651.


+ What services does the pharmacy provide?

The Associate Family Pharmacy offers a full-service pharmacy, consultations, and a private immunization room. It also offers an expanded selection of over-the-counter medications, as well as a self-checkout option for your convenience. For more information, click here to go directly to the staff and services page.


+ How do I refill a prescription?

Online prescription refills are conveniently available for patients who have previously filled a prescription at our pharmacy.

o To refill a prescription online, log into your account or create a new one at Walgreens.com.
o Select “Refill Prescriptions.”
o From the navigation menu, select "More" then click "Refill with Rx Number.”
o Enter the Rx number then select “Continue.”
o If you are already logged in, click here to go directly to the refill page to get started.


+ What if I don't see the Associate Family Pharmacy as an option for refilling my prescription?

Online prescription refills are conveniently available for patients who have previously filled a prescription at our pharmacy. You must fill your prescription at the Associate Family Pharmacy at least once before it will populate as a refill location option at Walgreens.com.


+ Is my health data secure and private? Will my employer have access to my medical records?

Your personal health information is confidential and your data is kept secure. The Associate Family Health Center (AFHC) operates in accordance with HIPAA and works diligently to protect all health records. Premise Health can’t share any personal health information without your permission. Rest assured, your personal health information is not shared with your employer. Additionally, Premise Health operates through a private network and software systems that cannot be accessed by BMW Associates. Notice of privacy practices are available for review within the AFHC.