Frequently Asked Dental Questions

+ What are the dental hours of operation?

Monday: 9:00 AM - 7:00 PM
Tuesday-Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed


+ Who is eligible to use the center?

The Dental center is open to all Associates and their spouses and dependent children age two and older who are enrolled in the BMW dental plan/coverage. International Associates are eligible for services.


+ How do I schedule an appointment?

You can schedule an appointment by calling 855-650-1212 (toll free) or 864-989-1432 (local).

If you are experiencing a medical emergency please call 9-1-1.


+ Are appointments required or can I walk in?

The center is available by appointment. Same day and walk-in appointments will try to be accommodated, however, appointments are encouraged in case there is no availablity same-day.


+ What services does the dental center provide?

Preventive & Diagnostic

  • Dental examinations
  • X-rays
  • Prophylaxis/”cleanings”
  • Sealants
  • Fluoride treatments
  • Oral cancer screening

Restorative & Cosmetic

  • Composite fillings/bonding
  • Veneers
  • Inlays/Onlays
  • Crowns & Bridges
  • Teeth whitening

Other

  • Root canals
  • Extractions
  • Custom night guards
  • Treatment for periodontal disease
  • Emergency oral care

+ What medical plans are accepted?

Our health center is in network with the following plans:
Blue Cross Blue Shield
Henner International


+ If I do not have insurance through BMW, can I still use the center?

No, unfortunately Associates and dependents not on the BMW BCBS dental plan are not eligible for services.


+ Can I make an appointment during working hours?

Yes, the center is open from Monday: 9:00 AM - 7:00 PM, Tuesday - Thursday: 7:00 AM – 7:00 PM: Friday: 7:00 AM - 4:00 PM.


+ Who manages the center?

Premise Health operates the center.


+ Is my health data secure and private? Will my employer have access to my medical records?

Your personal health information is confidential and your data is kept secure. The Associate Family Health Center (AFHC) operates in accordance with HIPAA and works diligently to protect all health records. Premise Health can’t share any personal health information without your permission. Rest assured, your personal health information is not shared with your employer. Additionally, Premise Health operates through a private network and software systems that cannot be accessed by BMW Associates. Notice of privacy practices are available for review within the AFHC.


+ Am I required to use the center?

No, the center is offered as on onsite convenience for our BMW Associates and dependents.


+ Will I have to change my dentist because of the center?

No, the center is offered as a benefit to BMW Associates, their spouses and dependents age two and older as a convenience. You are not required to discontinue services with any of your current/future outside providers.